Terms of Use

1. About these terms

These terms govern your use of this website, operated by Sustainable Mindz DWC-LLC (licence 4656, TRN 100321859900003). By using the website you agree to them. Orders for products and services are governed by the quotation and any contract we sign with you, which take priority over these terms.

2. Website information

Product descriptions and specifications on this website are for general information only. Specifications vary by manufacturer and configuration; final specifications, quantities and lead times are confirmed only in a formal quotation.

3. Quotations and orders

• Enquiries and quote requests are not binding on either party.
• A quotation is valid for the period stated on it and is subject to stock availability and manufacturer pricing at the time of order.
• An order is accepted only when we confirm it in writing after receiving your purchase order and any advance payment.

4. Payment

Payment terms are set out in each quotation. Unless agreed otherwise, a 30% advance is due with your purchase order and the 70% balance before shipping. Prices exclude VAT, duties and other taxes unless stated.

5. Delivery and risk

Unless the quotation says otherwise, goods are supplied Ex Works Jebel Ali, Dubai (Incoterms 2020), and risk passes to you when the goods are made available for collection. Lead times are estimates and depend on manufacturer supply; we are not liable for delays outside our reasonable control.

6. Export control and compliance

Products may be subject to export-control and sanctions laws of the UAE, the United States and other countries. You agree to provide accurate end-user and end-use information and not to export, re-export or transfer products in breach of those laws. We may refuse, suspend or cancel any order that we reasonably believe could breach them.

7. Warranty

Hardware is covered by the manufacturer's standard warranty. Extended warranty and on-site support are available only where stated in your quotation. Services are performed with reasonable skill and care, as described in the agreed scope.

8. Intellectual property and trademarks

Content on this website belongs to us or our licensors. NVIDIA, HGX, Blackwell, Hopper, Supermicro, Dell, HPE, Lenovo, Gigabyte, ASRock, Quanta and other names and logos are trademarks of their respective owners. Their use here identifies products we supply and does not imply endorsement or partnership. Sustainablemindz.ai is an independent supplier.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, data or business, arising from use of this website. Nothing in these terms limits liability that cannot be limited by law.

10. Links

Links to third-party websites are provided for convenience. We are not responsible for their content.

11. Governing law

These terms are governed by the laws of the Emirate of Dubai and the federal laws of the UAE. The courts of Dubai have exclusive jurisdiction, unless your contract with us says otherwise.

12. Contact

Questions about these terms: admin@sustainablemindz.ai. Sustainable Mindz DWC-LLC, 3rd Floor, Building A3, Dubai South, PO Box 390667, Dubai, UAE. Email: admin@sustainablemindz.ai.